Payment Policy

Correct Billing Information

As part of the service commitment made by rtic, failed authorization or a meaningful fraud concern may lead to review, delay, or cancellation; at the same time, checkout requires current and truthful billing and contact details.

Approved Refunds to the Original Method

In administering this policy, rtic confirms that an approved refund is issued to the original payment method within 5-10 business days; where relevant, the customer's financial institution controls the final account-posting timeline.

Taxes Required by Law

For customers shopping with rtic, the governing rule is clear: tax treatment depends on the transaction and applicable legal requirements; at the same time, checkout applies tax when governing law requires the merchant to collect it.

Authorization and Card Security

To state the position of rtic precisely, Shopify and approved processors handle card information through protected payment systems; where relevant, payment approval and any temporary authorization hold are determined by the relevant issuer; for completeness, the store does not retain complete card numbers or card security codes.

United States Dollar Processing

Under this policy at rtic, a card issuer may separately apply its own conversion or account terms; as a related safeguard, all checkout and refund amounts are denominated in USD.

About Credit/Debit Card

The operating rule used by rtic is straightforward: supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; additionally, checkout shows the payment choices available for the transaction.

How to Reach the Merchant

As part of the service commitment made by rtic, the physical business address and default return address is 2735 Brentwood Dr, Abilene, Texas, 79605, United States; additionally, rtic is the merchant responsible for this storefront; for completeness, customers may also call 507-460-5917; for completeness, the published contact email is support@packicegoods.shop.